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F.A.Qs

What type of payments do you offer?

ProShop Website: Payment can be made by VISA, Mastercard.

ProShop Stores: Payment can be made by Cash (AED) , VISA, MasterCard.

I seem to have been over charged/charged twice for the same transaction. What should I do?

Simply contact our Customer Delight Center on 800 TYRES (89737) or write to us on customersupport@proshop.ae

How can I avail the Easy Payment plan for in-store and online purchases?

You can avail the Easy Payment plan in just a few steps. First make the purchase. Then contact your bank to convert the amount paid to the Easy Payment plan.

What is the cancellation policy for orders placed online?

You can cancel the order within 24 hours by emailing our Customer Delight Centre at customersupport@proshop.ae, and we will return the paid amount to your card within 7 working days.

Do Your Prices Include VAT?

Yes, as per UAE law a 5% VAT is already included in our displayed prices.

More ways to serve you

BOOK A SERVICE APPOINTMENT

We offer easy and convenient car services to customers at their home, office or through our mobile services.

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MOBILE VAN SERVICES

Our fully equipped mobile van can change tyres, balance tyres and fit them at your doorstep or on the roads.

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